Returns & Exchanges

LIMITED PRODUCT WARRANTY DISCLAIMER: THE CROWNS: BESPOKE JEWELRY, INC

Warranty Coverage: The Crowns: Bespoke Jewelry, Inc. warrants that, for a period of 30 days from the date you receive your product, the product will perform substantially in accordance with the specifications provided. This warranty covers only defects in materials and workmanship.

Damage or Defects: If your product arrives damaged or becomes defective within the 30-day warranty period, The Crowns: Bespoke Jewelry, Inc. will offer a credit or replace the defective product.

Claims Process: To initiate a claim, please contact us within the 30-day period and provide:

  • A detailed description of the issue
  • An image showing the damage or defect

Resolution: Upon receipt and verification of your claim, we will process your credit or replacement within 7 days.

Contact Information: For claims and questions regarding our warranty policy, please contact us at sales@thecrowns.shop Please allow 24-48 hours for our customer care team to respond.